Terms of service
General Information
This website is operated by HOLA COFFEE ROASTERS, S.L. Throughout the site, the terms "we," "us," and "our" refer to HOLA COFFEE ROASTERS, S.L. HOLA COFFEE ROASTERS, S.L. provides this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notifications set forth herein.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including all additional terms and conditions and policies referenced herein and/or available via hyperlinks. These Terms of Service apply to all site users, including but not limited to users who are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use any of the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the updated version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website after the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.
Section 1 – Online Store Terms
By using this site, you declare that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit worms, viruses, or any destructive code.
Failure to comply with or violation of any of these Terms will result in the immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason and at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions across various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission across networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or affect these Terms.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4 – Service and Price Changes
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.
We will not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 – Products or Services (If applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.
We have made every effort to display the colors and images of our products in the store as accurately as possible. We cannot guarantee that your computer monitor will display the colors exactly.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.
We do not guarantee that the quality of the products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Section 6 – Billing and Account Information Accuracy
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change or cancel an order, we may attempt to notify you by contacting you via the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.
For more details, please refer to our Return Policy.
Section 7 – Optional Tools
We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We will have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use you make of the optional tools offered through the site is at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which these tools are provided by the third-party provider(s).
In the future, we may offer new services and/or features through the site (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.
Section 8 – Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of, and we do not warrant, and will not have any liability or responsibility for, any third-party material or websites, or for any material, products, or services of third parties.
We are not liable for any damages or harms related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review carefully the third parties' policies and practices and ensure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Section 9 – User Comments, Feedback, and Other Submissions
If, at our request, you send certain submissions (for example, entering a contest) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use any comments that you have submitted. We have no obligation to (1) keep any comments confidential; (2) pay compensation for comments; or (3) respond to comments.
We may, but have no obligation to, monitor, edit, or remove content that we deem to be unlawful, offensive, threatening, defamatory, pornographic, obscene, objectionable, or that violates the intellectual property of any party or these Terms of Service.
You agree that your comments will not violate the rights of third parties, including copyrights, trademarks, privacy rights, or any other personal or property rights. Furthermore, you agree that your comments will not contain defamatory or unlawful material, abusive or obscene content, or contain viruses or other malware that could affect the functionality of the Service or any related website. You may not use a false email address, impersonate another person or entity, or otherwise deceive us or third parties as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and assume no liability for the comments posted by you or any third party.
Section 10 – Personal Information
Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy, click here.
Section 11 – Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (even after you have submitted your order).
We undertake no obligation to update, correct, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 12 – Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe or violate our intellectual property rights or those of third parties;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that could affect the functionality or operation of the Service or any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to generate spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website or other websites on the Internet. We reserve the right to suspend the use of the Service or any related website for violating any of the prohibited use items.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.
You expressly agree that your use, or inability to use, the service is at your own risk. The service and all products and services provided through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall HOLA COFFEE ROASTERS, S.L., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any service or product purchased using the service, or any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless HOLA COFFEE ROASTERS, S.L., our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Section 15 – Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service, such determination will not affect the validity and enforceability of any remaining provisions.
Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.
If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our services (or any part thereof).
Section 17 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous version of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 18 – Governing Law
These Terms of Service and any agreements we provide to you will be governed by and construed in accordance with the laws of C/Doctor Fourquet 33, Local, Madrid, 28012, Spain.
Section 19 – Changes to the Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes acceptance of those changes
