When you purchase something from our shop, as part of the checkout process, we collect the personal information you give us such as name, address and email address.
such as name, address and email address.
When you browse our shop, we also automatically receive your computer’s internet protocol (IP) address
in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates.
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange for a shipment or make a return, we imply that you consent to the collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or give you the opportunity to refuse.
How can I withdraw my consent?
If you change your mind after you have agreed, you may withdraw your consent to be contacted by us for the collection, use or disclosure of your information at any time by contacting us at firstname.lastname@example.org or by writing to us at: HOLA COFFEE ROASTERS, S.L. C/Doctor Fourquet 33, Local, Madrid, MD, 28012, Spain
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
Our shop is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. Your data is stored on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is completed, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
The PCI-DSS requirements help ensure the secure handling of credit card information by retailers and their service providers.
For a clearer overview, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
n general, third party service providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled.
In particular, remember that some suppliers may be located in or have facilities in a different jurisdiction from you or us. So if you wish to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
By way of example, if you are located in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
When you click on links from our shop, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
Here is a list of cookies we use. We list them so you can choose whether you want to opt out or not.
session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
If our shop is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information contact our Privacy Compliance Officer email@example.com or by mail to HOLA COFFEE ROASTERS, S.L.
[Re: Privacy Compliance Officer]
[C/Doctor Fourquet 33, Local, Madrid, MD, 28012, Spain].